System Requirements

Before you install CoverJock, please make sure the PC you're installing onto meets the minimum requirements.


Back Office PC (server) hardware requirements

 

  • Processor: 2.3 gigahertz (GHz) or faster

  • RAM: 6 gigabyte (GB) (32-bit) or 8 GB (64-bit)

  • Hard disk space: 1 GB (32-bit) or 2 GB (64-bit)

  • Minimum Resolution: 1280x1024

  • Touch Screen: recommended

  • O/S: Windows XP, Vista, 7, 8, 8.1, 10 or Windows 11

 

POS hardware requirements

 

  • Processor: 2 gigahertz (GHz) or faster

  • RAM: 2 gigabyte (GB) (32-bit) or 4 GB (64-bit)

  • Hard disk space: 1 GB (32-bit) or 2 GB (64-bit)

  • Minimum Resolution: 1024x768

  • Touch Screen: required

  • O/S: Windows XP, Vista, 7, 8, 8.1, 10 or Windows 11

 

Remote Tablet requirements (using Teamviewer)

 

  • Touch Screen: recommended

  • O/S: Windows (tablet/phone), Android (tablet/phone), Mac (tablet/phone)

 

Optional hardware requirements

 

  • Webcam: must be twain compliant

  • Scanner: must be twain compliant

  • Receipt Printer: recommended Star TSP100

  • Cash drawer: must have RJ11 connection

  • Magnetic Card reader: ISO Track 1, 2 & 3. USB or keyboard wedge.

  • Fingerprint Scanner: only supported Hamster Plus (Secugen)

  • Signature Pad: only supported Signotec: Sigma model (Signotec)

  • Pager System: must be the pager system from PagerCall (PagerCall)

 

Prerequisites

 

  • Teamviewer must be downloaded and installed on all terminals (send us Your ID and Password). Download here.

  • The internet must be working on the PC

  • Microsoft .Net Framework 4.5 (this will be installed by CoverJock installation team)