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Add customers as members to BoothPoint storing their name, cell number and email address. Once the customer is a member it is possible to send periodic emails or SMS messages directly from BoothPoint keeping your customers aware of any special events or special offers.
The BoothPoint loyalty scheme works on a point system whereby when a customer buys a product, you can assign how many points the customer receives. The customer can then use his or her points to purchase other products when their points reach a specified amount.
Within each dance and bar product, there is a price matrix available so that a special price can be set per membership. That is to say if a customer has purchased a 12 months Gold Membership, you may want to give a special price for 1 hour VIPs.
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Note
Only swipe card or finger prints can be assigned to the members. Pin codes are not permitted due to them possibly not being unique - in this instance you would have duplicate members.
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Below is list of the options you will find in the membership settings:
Membership Options
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Setting
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What it does
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Options
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Enable BoothPoint Membership
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Tick this option to enable the BoothPoint membership system. This allows new membership products to be added. For example VIP Membership and Gold Membership.
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On (default)
Off
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Must Enter Member's Name
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If this option is ticked, on the new member screen it is not possible to complete the new member without having their name.
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On (default)
Off
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Must Enter Member's Email
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If this option is ticked, on the new member screen it is not possible to complete the new member without having their email address.
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On (default)
Off
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Take Member's Picture
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If this option is ticked, BoothPoint will ask to take the member's picture to store. This can be used to check the member is who he or she says they are when entering the club. Please note the web camera device must be set and working for this feature to be enabled, see Local Devices for more information.
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On (default)
Off
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Enable SMS Membership Code Check
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Is is quite standard now to ensure the customer is giving out the correct cell number to send SMS message containing a 4 digit code. The member can not proceed without entering this code.
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On (default)
Off
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Enable Welcome Message
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Tick this option to allow BoothPoint to automatically send a standard SMS message to the customer immediately after they signed up to be a member.
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On (default)
Off
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Enable Subscription Renewal message
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If the memberships have a renewal period such as 12 months, BoothPoint can automatically send an SMS message to the customer saying their membership runs out in so many days.
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On
Off (default)
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Send how many weeks before due
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Set this value to the number of weeks to send the subscription renewal SMS message out before the membership is up for renewal.
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Default: 3 weeks
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Membership Available Variables
Variables are text (as below) that are inserted into the SMS template and is replaced with the correct text when loaded.
| Variables |
Text Example 1 |
Text Example 2 |
[COMPANYNAME]
[CODECHECK] |
Your membership confirmation code is [CHECKCODE] |
Your membership confirmation code is [CHECKCODE]. Give this code to receiption and receive your membership card for [COMPANYNAME]. |
| Result Example 1 |
Result Example 2 |
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Your membership confirmation code is 0123
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Your membership confirmation code is 0123. Give this code to receiption and receive your membership card for The Club.
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Welcome Message
This SMS message is to be sent once the customer's membership has been complete.
| Variables |
Text Example 1 |
Text Example 2 |
[COMPANYNAME]
[NAME] |
Hi [NAME]. Thank you for joining us as a member here at [COMPANYNAME]. We'll be inviting you to our special events throughout the year and any promotions we have. |
Thank you for joining us as a member here at [COMPANYNAME]. We'll be inviting you to our special events throughout the year and any promotions we have. |
| Result Example 1 |
Result Example 2 |
| Hi Mr Dean Hill. Thank you for joining us as a member here at The Club. We'll be inviting you to our special events throughout the year and any promotions we have. |
Thank you for joining us as a member here at The Club. We'll be inviting you to our special events throughout the year and any promotions we have. |
Renewal Message
This SMS message is to be sent before the membership is due for renewal.
| Variables |
Text Example 1 |
Text Example 2 |
[COMPANYNAME]
[NAME]
[RENEWALSHORTDATE]
[RENEWALLONGDATE]
[RENEWALDAYS]
[MEMBERSHIPNAME] |
Your membership is due for renewal in [RENEWALDAYS] days at [COMPANYNAME]. Please contact us so we can setup a new subscription.for joining us as a member here at [COMPANYNAME]. We'll be inviting you to our special events throughout the year and any promotions we have. |
Your membership is due for renewal in [RENEWALDAYS] days at [COMPANYNAME]. For you to continue enjoying the benefits of your [MEMBERSHIPNAME] please contact us so we can setup a new subscription. |
| Result Example 1 |
Result Example 2 |
| Your membership is due for renewal in 14 days at The Club. Please contact us so we can setup a new subscription. |
Your membership is due for renewal in 14 days at The Club. For you to continue enjoying the benefits of your VIP Gold Membership please contact us so we can setup a new subscription. |
Loyalty Options
On each product you can set a number of points the customer receives for purchasing it, as well as the number of points it would take to buy it. Automated SMS messages can be sent using the options below.
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Setting
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What it does
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Options
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Enable Point Loyalty Scheme
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Tick this option to enable the built-in loyalty scheme. Activating this will ask for a membership card swipe on purchasing dance or bar products.
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On (default)
Off
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Enable loyalty Reward Reminder
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Every so many months you can automatically send an SMS message to customers with loyalty points. This will remind them how many points they have and to come back to the club to use them.
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On (default)
Off
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Send message every (months)
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Set this value to the months you want BoothPoint to automatically send an SMS message to every member with points.
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Default: 3 months
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Loyalty Available Variables
Variables are text (as below) that are inserted into the SMS template and is replaced with the correct text when loaded.
| Variables |
Text Example 1 |
Text Example 2 |
[COMPANYNAME]
[NAME]
[POINTS] |
Hi [NAME], you have [POINTS] loyalty points available to use at [COMPANYNAME]. |
Hi [NAME], we have calculated you have [POINTS] loyalty points available to use at [COMPANYNAME]. |
| Result Example 1 |
Result Example 2 |
| Hi Mr Dean Hill, you have 120 loyalty points available to use at The Club. |
Hi Mr Dean Hill, we have calculated you have 120 loyalty points available to use at The Club. |
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